Help Center
Welcome to Olcott! We're here to help make your shopping experience smooth and hassle-free.
Frequently Asked Questions
📦 How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery typically takes 7–15 business days, depending on your location.
🚚 How can I track my order?
Once your order ships, you'll receive a tracking number by email so you can follow your package.
💳 What payment methods do you accept?
We accept:
Cash on Delivery (where available)
❌ Can I cancel my order?
Orders can be canceled before they are shipped. Once shipped, cancellations may not be possible.
🔄 What is your return policy?
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We'll work with you to resolve the issue as quickly as possible.
📧 How can I contact you?
Email us to:
olcotloots@gmail.com